Thursday, April 10, 2008

Resistance Breakers 1

In the coming posts, I'll be sharing with you what I've read, understand and learnt from a book written by Lim Yuen Seong. I'll be copying from his book to this blog to share with my readers here. The following contents in this and the coming posts in italics are solely from Mr Lim and not from me. Kindly take note.

James E. Halket:
Life Insurance Is Like A Parachute: If you ever need it and don't have it, you will never need it again.

Introducing the Concept of Objection Handling

Lim Yuen Seong:
Don't handle the customer, handle his concerns.
Have you ever been wedged by the customer's objection during a sale? The answer will likely be a yes, especially if you are raw to the selling game.

Resistance, in the form of sales objections, is as natural to selling as water is to fishes. Genuine customer's objection merit a sound response from the agent. The obvious reason is that when they are removed, it could lead to a sale. And it precisely because it can make or break a sale that the ability to deal with them skillfully is so crucial in selling.

So, from this first topic, do you get to understand something that you never knew?

Welcome Message

I'm here today, to share with those who are interested to do sales, the methods that you shall follow, the things that you should do, which might include your attitude towards your job, and ways to handle rejections that you might be facing.

My tips, concepts and solutions would not be the best for you but if those help you, do share it with me too, or, if you have a better way that you would like to share with those out there, do email me. Don't under estimate your little sharing, it might change a person's life.

What comes around, goes around. So, if you share yours, you might be receiving from others :)